Cloud Service Types
SaaSMicrosoft 365 — provider manages all
PaaSAzure App Service — customer manages apps
IaaSAzure VMs — customer manages OS + apps
Cloud Models
PublicOpEx, scalable, shared infra
PrivateDedicated, regulated industries
HybridMix — gradual migration support
Licensing Tiers
E1Web-only apps, no Intune
Biz PremiumSMB ≤300, Intune, Defender P1
E3Desktop apps + Windows + Intune
E5E3 + Security + Compliance + Phone
Defender Products
for Office 365Safe Links, Safe Attach, phishing
for EndpointP1 AV / P2 EDR + threat hunting
for IdentityIdentity-based attack detection
for Cloud AppsCASB, session controls
Entra ID (Azure AD)
FreeMFA, SSO, password protection
P1Conditional Access, dynamic groups
P2Identity Protection, PIM
Microsoft Purview
DLPPrevent data leaks
LabelsSensitivity classification
eDiscoveryStandard (E3) / Premium (E5)
Insider RiskE5 only
AuditStandard / Premium logs
Admin Centers
TeamsMeetings, messaging, voice
SharePointSites, OneDrive, sharing
IntuneDevices, apps, Autopilot
PurviewCompliance, DLP, eDiscovery
DefenderSecurity, threats, endpoints
Secure Score Factors
Affects ✓MFA, Cond. Access, legacy auth block
Global admin count, password policy
No effect ✗User location, SharePoint perms
Mailbox size, Teams settings